Joel Keller spent more than a decade in IT before becoming a full-time journalist. He has written for The New York Times, ...

“A cybersecurity mesh is a platform that provides centralized management and visibility across a vast ecosystem of solutions, ...

AIoE introduces AI-driven automation, in which people may be part of the loop but AI systems make decisions independently or ...

Some of the federal funding initiatives include the $42.45 billion Broadband Equity, Access and Deployment grant program — ...

From South Carolina to New York and beyond, states, cities and counties are vastly improving contact center experiences with ...

All of these AI use cases may draw upon cloud’s capabilities to thread together multiple channels from various inputs. And ...

When a natural disaster hits, the affected community’s first instinct is to seek answers — fast. People want to know how to evacuate, where to find shelter or when it will be clear to return home. The ...

Many state and local agencies that operate in the cloud have different technology needs than they did when they made their initial investments. As organizations re-evaluate their cloud environments, ...