The most important thing to understand about getting help from tech support people is the amount of detail you need to supply them. This is a very precise business: a single, misplaced comma in a ...

Regulations protecting people from telemarketing scams now cover tech support scams, which have cost victims hundreds of ...

As the holiday season kicks off, the journey home could also mean that those who are more tech-savvy will be called on to ...

To add insult to injury, these cybercriminals don’t just take money from their victims. In the process of providing “tech ...

The Federal Trade Commission (FTC) has finalized amendments to its Telemarketing Sales Rule (TSR), making it easier to ...

Like a lot of other people, they have transitioned to virtual communications, but without the benefit of workplace training in how to safely use the technology. Tech support scammers impersonate ...

it gathers all tech support guys and gals and encourages them to share the worst ways people have mishandled their technology. Scroll down to find the most abysmal examples that caused tech ...

This connects you to a live support person ready to assist with your issues. Our newest addition in IT support, the Tech Support Lounge is the place to go for any hands-on support you might need. As a ...