“6% of CX Trendsetters will prioritize using AI to personalize the experience— such tailored product recommendations, ...

authID (AUID) announced their integration with Zendesk, a leading customer experience company that helps businesses connect with customers across multiple channels. This integration brings authID ...

As the number of startups offering speech-to-text services is increasing, meeting transcripts are becoming a common offering.

Beyoncé is not showing sign of slowing down anytime soon, and while most people are wrapping up for the holidays, Queen Bey is only just getting started! As well as the upcoming world premiere ...

The chatbot response system also uses customer service software from Zendesk and receives other support from Google and Cisco Systems. If they decide the tools work, the IRC wants to extend the ...

Built specifically to boost sales and improve customer interactions and relationships, Zendesk makes it easier than ever to organise and prioritise leads. The platform is fully automated, and ...