Why do I need to register to Shop? Registering your details on KateBush.com with us helps us to make the ordering process as quick and easy as possible for you and also allows you to keep track of ...

Please remember to ask the Post Office for your proof of posting certificate and retain it for your reference.

Please contact out Customer Services team via email at [email protected] for help with any problems.

If you are unsatisfied with your order when it arrives you may return it to us. You must inform us in writing within seven days of receiving the item (with the first day being the day you received it) ...

We try to get your order right every time, but in the event that we’ve made a mistake please contact us at: [email protected] ...

If an item is out of stock you will unfortunately not be able to order it.

Orders to the mainland UK are shipped 1st Class. Royal Mail aim to deliver this the next working day but we advise allowing up to 20 days for your delivery to arrive. Royal Mail aim to deliver orders ...

If your order was placed less than 20 days ago please allow a little more time. It takes up to five days for your order to be processed and may take up to a further 10 working days for delivery via ...

Do I need to sign for my delivery? When you opt for your preferred delivery method, before you checkout online, the delivery options will state whether or not your chosen method requires a signature.

Do you deliver overseas? Yes. We deliver worldwide. Please be aware that deliveries outside of UK may be subject to import duties and taxes which are levied when the delivery reaches the specified ...